The Design of Everyday Things
The problem sits not always in front of the product. Usually we as product designers are responsible for bad UX Don Norman points out and shows how to pay attention to the needs of users and the principles of cognitive psychology.
100 Things Every Designer Needs to Know About People
Susan Weinschenk explains what makes people act the way they do and combines real science and research with practical examples to deliver a guide every product designer needs.
UX Strategy: How to Devise Innovative Digital Products that People Want
Jaime Levy provides a hands-on guide with easy going strategy tools and techniques to help product designers build innovative products that people will adore.
Inside Intercom - Margaret Stewart, Director of Product Design at Facebook
Des Traynor, Intercom co-founder, and Margaret Gould Stewart talk about product design at massive scale, the aesthetics of business software and the importance of diversity on design teams.